The Influence of Flash Sale Promos on Gen-Z Shopping Behavior on the TikTok Shop Marketplace Platform
DOI:
https://doi.org/10.63738/kawakib.v1i4.22Keywords:
TikTok Shop, Gen-Z, Shopping Behavior, Marketplace, Flash SaleAbstract
This study examines the role of marketplaces in online shopping among Gen-Z, particularly on the TikTok Shop platform. The goal of this study is to help Gen-Z use the platform wisely by understanding its advantages and disadvantages. Quantitative research was used, collecting data through interviews, observations, and a Google Form questionnaire with Islamic Education students at Wiralodra University. The results show that TikTok Shop has become a popular platform among Gen-Z due to its ease of access, significantly lower prices, and the strong influence of digital trends such as FOMO. However, there have been negative impacts on traditional markets, including a drastic decline in revenue. Furthermore, challenges with the delivery system and the risk of counterfeit goods fraud pose challenges for users. In conclusion, TikTok Shop plays a significant role in changing Gen-Z shopping behavior, but careful transaction processing is required to avoid losses.
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